Refund Policy

1. General Refund Policy

At WHMCS Addons (https://whmcsaddons.net/), we are committed to providing high-quality products and services. However, due to the digital nature of our products, we have a strict no-refund policy for one-time purchases.

2. One-Time Purchases - No Refunds

All one-time license purchases are final and non-refundable. Refunds are not possible for our one-time licensed products. This includes but is not limited to:

• WHMCS Addons and modules
• Payment gateway modules
• Panel integration modules
• Client area themes
• One-time license fees
• Any other digital products sold with a one-time payment

Once a product has been purchased and delivered to your account at https://clients.whmcsaddons.net/, the sale is final. One license = one website. We provide all documentation for install and setup. If you share our files to any other website or allow unauthorized use, we will suspend your account, you will lose your license, and no refund will be given.

3. Why No Refunds?

We cannot offer refunds for one-time purchases because:

• Digital Products: Our products are digital downloads that cannot be "returned" in the traditional sense
• Immediate Access: Once purchased, you have immediate access to download and use the product
• Intellectual Property: Digital products can be easily copied, making refunds impractical
• Product Delivery: The product is delivered instantly upon purchase completion

4. Exceptions

Refunds are not offered for one-time licensed products. In the sole discretion of WHMCS Addons, we may consider a refund only in the case of duplicate purchase (the same product purchased twice within 24 hours)—we may refund the duplicate purchase. No other exceptions apply. Product not delivered due to a system error will be resolved by granting access; no refund is issued once access is provided.

5. What Does NOT Qualify for Refund

The following situations do NOT qualify for refunds:

• Change of mind after purchase
• Product not meeting your expectations
• Compatibility issues with your WHMCS version (please check compatibility before purchase)
• Inability to install or configure the product (we provide support for installation)
• Not reading product descriptions or requirements before purchase
• Product not working with your custom modifications or third-party integrations
• Deciding you no longer need the product
• Finding a similar product elsewhere
• Financial hardship

6. Support Instead of Refunds

We provide full documentation for install and setup where available. If an addon or gateway does not have documentation, contact our admin team via live chat or support ticket at https://clients.whmcsaddons.net/. We will help you and, if needed, we can install and set up the product for you—you only need to provide hosting information and server details, and we will perform the installation safely.

• Documentation: We provide installation and setup documentation for our products where available
• Live Chat & Tickets: Contact admin for help if documentation is not available
• Remote Install: We can install and set up for you when you provide hosting info and server details
• Updates: Products receive updates and bug fixes as per your license type

If you encounter any issues, contact our support team through the client area. Refunds are not available.

7. Subscription Services

For any subscription-based services (if offered), cancellation policies will be clearly stated at the time of purchase. Subscriptions can typically be cancelled at any time, but refunds for already-paid periods are not available.

8. File Sharing and License Violations

Sharing our files with other websites, distributing them to third parties, or using one license on more than one website is prohibited. If you share our files to any other website or allow unauthorized use:

• Your account will be suspended immediately
• You will lose your license and all access to the product
• No refund will be given. All sales are final.

One license = one website. We provide all documentation for install and setup. For products without documentation, contact us via live chat or ticket and we will help you or install for you.

9. Chargebacks and Disputes

If you file a chargeback or dispute with your payment provider without first contacting us, we reserve the right to:

• Immediately suspend or terminate your account
• Revoke access to all purchased products
• Block future purchases from your account

We encourage you to contact us first through our support system to resolve any issues before initiating a chargeback.

10. Product Guarantees

While we do not offer refunds, we guarantee that:

• All products are as described on our website
• Products are functional and tested before release
• We provide support for installation and technical issues
• We will fix any bugs or issues that arise from our code

11. Before You Purchase

To avoid disappointment, please ensure before purchasing:

• You have read the product description thoroughly
• You understand the product requirements and compatibility
• You have reviewed any available documentation or screenshots
• You have checked that the product meets your specific needs
• You understand that the purchase is final and non-refundable

12. Contact Us

If you have questions about this refund policy or need assistance with a product, please contact us through our client area at https://clients.whmcsaddons.net/.

Our support team is available to help you get the most out of your purchase.

13. Policy Updates

We reserve the right to update this refund policy at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the new policy.